Tropical Hill

Terms of Service – Tropical Hill

Last Updated: April 3, 2026

Welcome to Tropical Hill. These Terms of Service govern your use of the Tropical Hill platform, including websites, CRM tools, and related services.

By using Tropical Hill, you agree to these Terms.

If you do not agree, please do not use the platform.

1. About Tropical Hill

Tropical Hill provides a software-as-a-service (SaaS) platform that enables businesses to create and manage websites, manage customer relationships (CRM), handle leads, estimates, and projects, communicate with customers, and store business-related data (the "Service").

2. Accounts

To access certain features, you must create an account.

You agree to provide accurate and complete information, keep your login credentials secure, and be responsible for all activity under your account.

You must be at least 18 years old to use the Service.

3. Use of Service

You agree to use the Service only for lawful purposes.

You may not:

Use the Service for illegal, fraudulent, or deceptive activities
Transmit harmful, abusive, or unlawful content
Attempt to gain unauthorized access to the Service or other accounts
Interfere with or disrupt the Service
Copy, resell, or exploit the Service or use it to build a competing product

4. Payments & Subscriptions

You are responsible for any applicable taxes.

Subscriptions are billed on a recurring monthly basis unless otherwise stated
Your subscription will automatically renew unless canceled
You may cancel at any time, effective at the end of the current billing period
Payments are non-refundable, including partial billing periods
Failed or missed payments may result in suspension or termination of your account
We may change pricing with reasonable advance notice

5. Data & Privacy

We store and process your business and customer data to provide the Service.

You retain ownership of your data. By using the Service, you grant us permission to store, process, and transmit your data as necessary to operate and improve the platform.

We do not sell your personal data. For more details, please review our Privacy Policy.

You are responsible for maintaining backups of your data. We are not responsible for data loss.

6. Intellectual Property

The Service, including all software, design, and content provided by Tropical Hill, is owned by us and protected by applicable intellectual property laws.

You may not copy, modify, distribute, or create derivative works from the Service without our permission.

7. Service Availability

We strive to keep the Service available, but we do not guarantee uninterrupted or error-free operation.

The Service may be temporarily unavailable due to maintenance, updates, or issues beyond our control.

8. Termination

You may close your account at any time.

We may suspend or terminate your account at any time, with or without notice, if:

You violate these Terms
Required by law
Your use poses a risk to the Service or other users

9. Disclaimer & Limitation of Liability

The Service is provided "as is" and "as available."

To the fullest extent permitted by law:

We make no warranties regarding reliability, availability, or fitness for a particular purpose
Tropical Hill is not liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities
Our total liability for any claim will not exceed the amount you paid us in the 12 months prior to the claim

10. Changes to Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice. Continued use of the Service after changes means you accept the updated Terms.